The protection of personal data is of great importance to HOREKA GROUP SI LTD and we want the process of processing your personal data to be completely open and transparent for you. That is why we have a policy that sets out how your personal data will be processed and protected.
Who is responsible for your personal data?
The Bulgarian company HOREKA GROUP SI Ltd. is the administrator of the personal data you provide us and is responsible for them according to the applicable law on the protection of personal data.
HOREKA GROUP SI LTD
Country: Bulgaria
District: Blagoevgrad, Municipality: Petrich
Place of residence: town of Petrich, p.k. 2850
Blvd./Str. 10 Lazar Madzharov St. Phone: 0700 800 91
E-mail address: e-shop@horecabg.com Website: horecabg.com
Company register: Trade register and register of the National Register of Companies at the Registration Agency in the Ministry of Justice of the Republic of Bulgaria
Company registration number: (EIK) 205783207
Authorized representative: Lazarina Atanasova Yakova
VAT registration number: BG205783207
Where do we store your data?
The data we collect from you is stored within the European Economic Area ("EEA"), but may also be transferred to and processed outside the EEA. Any transfer of your personal data will be done in accordance with applicable laws. For transfers outside the EEA, HOREKA GROUP SI LTD will use the Standard Contractual Clauses and Protection of the Privacy of Personal Information for the countries for which there is no adequate decision by the European Commission.
Who has access to your data?
Your data may be shared within the company HOREKA GROUP SI LTD. We never transfer, sell or exchange your data for marketing purposes to third parties outside the company HOREKA GROUP SI LTD. Data forwarded to third parties is used only to provide our services.
What is the legal basis for processing your data?
For each specific processing of personal data that we collect from you, upon your request, we will inform you whether the provision of personal data is required by law or necessary for the conclusion of a contract and whether you are obliged to provide personal data, as well as what consequences are possible if you choose not to.
What are your rights?
Right of access:
At any time, you have the right to request information about your personal data that we store. You can contact HOREKA GROUP SI LTD after which your personal data will be provided to you personally upon request.
Right of portability:
When HOREKA GROUP SI LTD processes your personal data in an automated manner based on your consent or on the basis of an agreement, you have the right to receive a copy of your data in a structured, widely used and machine-readable format transferred to you or to another party . This only includes the personal data you have provided to us.
Right to rectification:
You have the right to request correction of your personal data if it is incorrect, including completion of incomplete personal data. If you have a horecabg.com account, you can edit your personal information on your profile page.
Right to erasure:
You have the right to delete all personal data processed by HOREKA GROUP SI LTD at any time, except in the following situations:
* you are currently in the process of communicating with the Customer Service department to resolve an issue
* you have an open order that has not yet been shipped or is partially shipped
* you have an outstanding debt to HOREKA GROUP SI LTD, regardless of the method of payment
* if you are suspected of abuse or have abused our services in the past four years
* if you have made a purchase, we will retain your personal data in connection with your transaction according to accounting rules.
Right to object to processing based on legitimate interest:
You have the right to object to the processing of your personal data based on the legitimate interest. HOREKA GROUP SI LTD will not continue to process your personal data unless it is proven that there are compelling legal grounds for doing so that take precedence over your interests and rights or due to legal claims.
Right to object to direct marketing:
You have the right to object to receiving marketing communications, including profiling and analysis for direct marketing purposes.
You can opt out of direct marketing in the following ways:
* by following the instructions in any message sent for marketing purposes
* by editing your profile settings
Right of limitation:
You have the right to request HOREKA GROUP SI LTD to limit the processing of your personal data in the following circumstances:
*if you object to the processing based on legitimate interest. HOREKA GROUP SI LTD will limit the processing of the data pending the result of the verification of legal grounds.
*if you claim that your data is inaccurate, HOREKA GROUP SI LTD must limit the processing pending the result of the verification of the accuracy of the personal data.
*if the processing is unlawful, you can object to the deletion of your personal data and request a restriction of its use instead
*if HOREKA GROUP SI LTD no longer needs the personal data, but you need them to exercise or defend legal claims.
How can you exercise your rights?
We take the protection of personal data very seriously, which is why we have a customer service team to handle your requests in relation to the above rights. You can always contact them at e-shop@horecabg.com
Personal data protection officer:
We have designated data protection officers to ensure that your personal data will always be processed in an open, fair and lawful manner. You can contact our data protection officer at e-shop@horecabg.com and write GDPR as the subject of the email.
Right to submit a complaint to a supervisory authority:
If you believe that HOREKA GROUP SI OOD is processing your personal data in an incorrect manner, you can contact us. You also have the right to lodge a complaint with a supervisory authority.
Updating our Privacy Policy:
We may update our Privacy Policy. The latest version is always available on our website. We will communicate any material changes to the Privacy Policy, for example the purpose of using your personal data, the identity of the controller or your rights.